I'm Nevin Kapoor.
I'm a Chicago-based Business Management and Technology Specialist, currently focusing on digital transformation and business growth strategies.
In my spare time, you’ll find me exploring CRM solutions and emerging technologies, refining my project management skills, or traveling to discover new cultures.
About me
I'm Nevin Kapoor, a Business Management and Technology Specialist with a focus on digital transformation, CRM solutions, and project management. I thrive on driving growth and optimizing business processes, with additional expertise in the healthcare sector.
- Location:Carol Stream, IL
- Age:27
- Interests:Project Management, CRM Solutions
- Study:MBA in Business/Technology, Illinois Institute of Technology
- Employment:Independent Business Consultant with Healthcare Expertise
Education
MBA in Business/Technology
Gained expertise in business management and technology, focusing on digital transformation, CRM solutions, and project management. Developed strategic thinking and problem-solving skills through various projects, including the Salus Securus AI project for healthcare.
Work
Patient Safety Technician
Led patient safety initiatives that reduced workplace hazards by 25%. Conducted safety audits and cross-functional team meetings, improving compliance and reducing incidents. Demonstrated strong teamwork and problem-solving skills in a healthcare setting.
Customer Experience Specialist Intern
Increased customer retention by 15% through data-driven strategies and personalized service recommendations. Streamlined support procedures by implementing an automated ticketing system, reducing response times by 20%.
E-Commerce Business Consultant
Developed and executed e-commerce strategies, increasing sales by 60% and expanding the customer base by 35%. Implemented CRM systems to optimize customer service and support.
Skills
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Certifications and Qualifications
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Get in touch.
Feel free to reach out for business inquiries, collaboration, or general questions. I look forward to connecting with you!
- Location
- Carol Stream, IL, USA
- Nkapoor124